Frequently Asked QUestions
Financing options available
Furnace Services
Common indicators include strange noises like banging or screeching, the furnace failing to produce enough heat or blowing cold air, unusually high energy bills, or frequent cycling on and off. If you notice any of these signs, it’s wise to call for a professional furnace repair to diagnose and resolve the issue promptly, preventing further damage or inefficiency.
If you suspect a gas leak (smell of rotten eggs), evacuate immediately and call your gas company from a safe location, then contact us. For other emergencies like a complete heating failure in freezing weather or electrical issues with the furnace, turn off the system if safe and call for emergency furnace repair. Do not attempt complex repairs yourself, especially with gas appliances.
We recommend scheduling professional furnace maintenance service once a year, ideally in the fall before the heating season begins. Regular maintenance, including inspections, cleaning, and tuning, helps ensure your furnace operates efficiently, reliably, and safely, potentially extending its lifespan and preventing unexpected breakdowns during cold weather.
Yes, common issues can differ. Electric furnaces often face problems with heating elements, sequencers, or blowers, while gas furnaces might have issues with pilot lights, thermocouples, or gas valves. Our experienced technicians are equipped to diagnose and perform home furnace repair on various types, including assistance with electric furnace installation considerations if a replacement is the best option.
Absolutely. Ignition problems in propane furnaces can stem from several sources, such as a faulty ignitor, a thermocouple issue, or problems with the propane supply or regulator. Our technicians are experienced in diagnosing and safely performing propane furnace repair, as well as natural gas furnace repair, to restore reliable heating to your home.
Heat Pump and Mini Splits
A mini split installation offers several key benefits, including zoned heating and cooling for personalized comfort in different areas, improved energy efficiency by avoiding duct losses and heating/cooling only occupied spaces, and typically quieter operation. They are also flexible for homes without existing ductwork or for room additions.
Yes, a heat pump blowing cool air when it should be heating is a frequent symptom requiring professional attention. This could be due to issues like low refrigerant levels, a problem with the reversing valve, an outdoor unit defrosting malfunction, or a compressor issue. Our technicians can diagnose the exact cause and perform the necessary heat pump repair.
A typical single-zone mini split ac installation involves mounting an indoor air-handling unit on a wall or ceiling and connecting it to an outdoor condenser unit via a small conduit containing refrigerant lines, power cables, and a condensate drain. The process usually takes a few hours to a full day, depending on the complexity and location, minimizing disruption to your home.
Generally, if your heat pump is over 10-15 years old, requires frequent and costly repairs, or is significantly less efficient than newer models, a heat pump replacement becomes a more economical choice, especially when factoring in ongoing heat pump maintenance costs. A new unit can offer better performance, energy savings, and reliability, often offsetting the initial investment over time.
A primary advantage of a heat pump installation is its dual functionality, providing both heating and cooling from a single, highly efficient unit. This can lead to lower energy consumption and utility bills compared to traditional furnaces and air conditioners, especially in moderate climates. They also offer consistent comfort and improved indoor air quality.
Conventional Split and Zoning
An HVAC zoning system works by dividing your home into distinct areas, or zones, each controlled by its own thermostat. Motorized dampers are installed in the ductwork to open or close, directing conditioned air only to the zones that need it. This allows for customized temperature settings in different parts of the house simultaneously.
An ac zoning system significantly improves home comfort by allowing different temperature settings for various zones in your house. This eliminates hot and cold spots, catering to individual preferences and needs in rooms like bedrooms, living areas, or a home office, ensuring everyone enjoys their ideal environment.
Installing a zoning system in an existing HVAC setup involves assessing your home’s layout, installing automated dampers within your ductwork, wiring these to a central control panel, and installing new thermostats for each zone. Our technicians ensure seamless integration with your current split system air conditioner service and setup during the HVAC zoning system installation.
Absolutely. Home zoning HVAC solutions are highly customizable. For homes with open floor plans and isolated rooms, we can design a zoning HVAC system that groups areas with similar heating and cooling needs into zones, ensuring comfort and efficiency throughout.
Common issues that might require HVAC zoning system repair include a malfunctioning zone damper, a faulty thermostat in that specific zone, problems with the zone control panel, or wiring issues within your zoning ac system. Our technicians can diagnose the precise problem and restore proper operation to the affected zone.
Duct Services
Ductwork replacement is important when existing ducts are old, severely damaged, poorly designed, or contaminated (e.g., with mold). Efficient ductwork is crucial for your HVAC system’s performance, energy efficiency, and for maintaining good indoor air quality throughout your home or business.
You should consider air duct repair if you notice signs like poor or uneven airflow, unusual noises from the ducts (rattling, whistling), musty odors from vents indicating potential mold, or unexpectedly high energy bills, as these can point to leaks, blockages, or damage in your ductwork.
Insulating ductwork, especially in unconditioned spaces like attics or crawl spaces, is crucial for energy efficiency. Proper ductwork insulation helps maintain the temperature of the conditioned air as it travels through the ducts, preventing heat loss in winter and heat gain in summer. This reduces the workload on your HVAC system, lowers energy bills, and improves overall comfort.
A typical HVAC duct repair service involves a thorough inspection to locate leaks, disconnected sections, or damaged areas. Such duct repair can include sealing joints and connections with mastic sealant or specialized tape, repairing or replacing crushed or torn sections, and ensuring all components are securely connected to restore integrity.
Ductwork modification is often necessary during renovations or home additions to ensure the HVAC system can adequately serve the new or altered space. This might involve rerouting existing ducts, adding new supply and return vents, or resizing duct sections to maintain balanced airflow and optimal comfort throughout the modified areas of your home, all part of comprehensive air duct services.
Air Quality
Maintaining your air filtration system typically involves regularly checking and replacing or cleaning the filters according to the manufacturer’s recommendations. For more advanced whole-house systems, professional servicing might be needed periodically to ensure components like UV lamps or electronic cells are functioning correctly.
Professional air quality testing involves using specialized equipment to collect air and surface samples from your property. These samples are then analyzed, often in a laboratory, to identify and measure the levels of various indoor pollutants such as mold spores, allergens, VOCs (volatile organic compounds), particulate matter, and other contaminants.
An HVAC air purifier, or whole-house air purifier, is installed directly into your central heating and cooling system, cleaning the air as it circulates throughout your entire home. Portable units, on the other hand, are designed to purify the air in a single room or smaller area. Whole-house systems offer more comprehensive and convenient air purification.
Based on professional air quality testing, our indoor air quality services might recommend a range of solutions. These could include the installation of high-efficiency particulate air (HEPA) filters, UV germicidal lamps, whole-house humidifiers or dehumidifiers, energy recovery ventilators (ERVs), or duct cleaning, all tailored to address the specific issues identified in your home.
A whole-house air purifier installation usually involves fitting the purification unit into the ductwork of your existing HVAC system, typically near the air handler. This allows all the air circulated by your heating or cooling system to pass through the purifier. The installation also includes any necessary electrical connections and ensuring the system is operating correctly.
Refrigeration
Reliable commercial refrigeration is paramount for businesses dealing with perishable goods because it ensures food safety, maintains product quality, and prevents costly spoilage. Consistent temperature control is essential for meeting health code regulations and preserving inventory, directly impacting profitability and customer satisfaction.
Signs indicating you need commercial refrigeration repair include the unit not maintaining the set temperature, excessive frost or ice buildup, strange noises (grinding, rattling), water leaks around the unit, or the compressor constantly running. Prompt attention can prevent spoilage and more extensive damage.
Yes, restaurant refrigeration systems often face more intensive use and specific environmental challenges, like higher ambient temperatures and grease buildup. Repairs need to be done quickly and efficiently to minimize kitchen downtime and spoilage. We understand the urgency and specific needs of restaurant refrigeration repair, including reach-in coolers, prep tables, and walk-ins.
When seeking a commercial refrigeration service, look for a company with experienced, certified technicians who specialize in commercial systems. Prioritize providers offering prompt response times (especially for emergencies), transparent pricing, a good reputation for reliability, and experience with your specific equipment type, whether it’s walk-in coolers, freezers, or display cases.
Diagnosing a walk-in cooler temperature issue involves checking the thermostat, inspecting the evaporator and condenser coils for dirt or ice, ensuring fans are operational, checking refrigerant levels, and examining door seals for leaks. A refrigeration repair commercial specialist might perform tasks like cleaning components, repairing leaks, recharging refrigerant, or replacing faulty parts like motors or compressors during a walk-in cooler repair.
Air Conditioning Repair
You should schedule AC repair if you notice issues like your air conditioner blowing warm air, making unusual noises (grinding, squealing, banging), leaking water or refrigerant, producing strange odors, or if your energy bills have suddenly increased without a change in usage. Addressing problems early can prevent more costly damage.
Strange noises such as grinding, squealing, or banging from your AC unit should be addressed urgently. These sounds often indicate serious mechanical problems, like a failing motor bearing or a problem with the compressor. Continuing to run the unit can lead to more severe damage and potentially a complete system breakdown requiring air conditioning repair.
When choosing an ac company for reliable air conditioning service, look for experienced, licensed, and insured technicians. Good indicators include positive customer reviews, transparent pricing, prompt response times, and a commitment to quality workmanship. A reputable company will also offer warranties on their repairs and prioritize customer satisfaction.
Yes, we understand that AC breakdowns can happen at the most inconvenient times, especially during peak summer heat. We offer 24 hour ac repair services (often referred to as 24 7 ac repair) to address urgent cooling system failures promptly and restore comfort to your home as quickly as possible.
Water leaking inside from a room AC unit is a common issue that can often be repaired. It’s typically caused by a clogged condensate drain line, a dirty air filter restricting airflow and causing ice to form and melt, or improper installation. While usually not an emergency unless causing significant water damage, prompt attention can prevent further issues.
HVAC Preventative Maintenance
Regular HVAC maintenance offers numerous benefits, including improved system efficiency which can lower energy bills, extended equipment lifespan, prevention of costly breakdowns, enhanced indoor air quality, and ensuring the safety of your heating and cooling systems. It also often keeps manufacturer warranties valid.
The HVAC filter should generally be checked monthly and replaced every 1-3 months. However, this frequency can vary; homes with pets or smokers may need more frequent changes. If you’re unsure, our hvac filter replacement services can help determine the best schedule.
A comprehensive HVAC tune up typically includes inspecting and performing HVAC cleaning on coils, checking refrigerant levels, lubricating moving parts, testing electrical components, checking thermostats, and inspecting condensate drains. While full hvac duct cleaning is a separate, more intensive service, the technician will assess basic duct-related airflow.
Annual professional AC maintenance service ensures your system is ready for the summer demand. Benefits include improved energy efficiency, lower cooling costs, prevention of unexpected breakdowns during peak heat, extended lifespan of the unit, and better indoor air quality. This AC maintenance is key for Austin’s summers.
An HVAC contractor is a licensed professional responsible for the installation, maintenance, and repair of heating, ventilation, air conditioning, and sometimes refrigeration systems in both residential and commercial settings. Their work ensures these systems operate efficiently, safely, and reliably to provide comfortable indoor environments.
Central Heating Repair
Besides no heat, warning signs for central heating repair include unusual noises (banging, whistling, rattling), uneven heating, the system cycling on and off too frequently, a sudden increase in energy bills, or a yellow pilot light (for gas furnaces). Addressing these early can prevent more significant issues.
Our comprehensive heating repair services cover a wide range of systems, including gas furnaces, electric furnaces, heat pumps, and ductless mini-split heat pumps. Our experienced technicians can diagnose and repair issues across these diverse heating technologies to restore warmth to your home.
Yes, while boilers may be less common in some areas, we do have technicians experienced in diagnosing and performing specialized boiler repair services. Whether it’s a gas or electric boiler, for residential or commercial use, we can address issues like leaks, pressure problems, or lack of heat.
During a central heating repair visit, the technician will first discuss the symptoms you’ve observed. They will then perform a thorough inspection of your heating system, including checking the thermostat, electrical connections, safety controls, burners or heating elements, and airflow. Once the problem is diagnosed, they will explain the issue and the proposed repair before proceeding with the work.
A regular heating system tune up, ideally performed in the fall, helps identify and address minor issues before they escalate into major problems that could leave you without heat in winter. Tasks like cleaning components, checking for wear and tear, and ensuring proper operation improve efficiency, reliability, and safety, reducing the likelihood of costly breakdowns.
HVAC and Refrigeration Commercial Installation
Key considerations for a commercial refrigeration installation include the type and volume of products needing refrigeration, required temperature zones, available space, energy efficiency goals, adherence to health and safety codes, and future business growth. Proper sizing and layout are critical for optimal performance.
A commercial HVAC installation for a new building involves load calculations, system design, equipment selection, installation of units (like rooftop units), ductwork fabrication, control system setup, and commissioning to ensure everything operates as designed and meets performance specifications.
For a large-scale project, choose a commercial HVAC contractor with extensive experience in similar projects, proper licensing and insurance, a strong understanding of commercial building codes and energy efficiency standards, and positive references. They should also have skilled project managers and technicians.
Comprehensive HVAC installation services for commercial clients often include initial consultation and system design, load calculations, equipment selection, professional installation, ductwork design, control systems integration, system testing, and post-installation support and maintenance options.
Involving the HVAC contractor early in a new construction hvac project is crucial for optimal system design and integration. Early collaboration allows for proper space allocation for equipment and ductwork, coordination with other trades, and ensures the HVAC system is designed to meet the specific needs and energy efficiency goals of the new building from the outset.
Emergency HVAC Repair
Situations requiring Emergency HVAC Repair include a complete loss of heating during freezing conditions, total loss of air conditioning during extreme heat (especially with vulnerable individuals present), electrical issues like sparking or smoke from the HVAC unit, or suspected refrigerant leaks. Gas leaks from furnaces are also critical emergencies.
Yes, we understand that AC failures during peak summer heat, including holidays, are critical. Our emergency ac repair services are available to address such situations promptly, helping to restore a safe and comfortable environment in your home or business as quickly as possible.
We prioritize emergency heating repair calls, especially during cold weather when a lack of heat can pose risks. Our goal is to respond as quickly as possible to diagnose the issue and restore your heating, minimizing discomfort and potential hazards like frozen pipes.
Yes, our HVAC emergency services cater to both residential and commercial clients. We are equipped to handle emergencies for a wide range of common HVAC systems, including furnaces, air conditioners, heat pumps, and ductless mini-splits, aiming to provide swift and effective solutions.
Our weekend HVAC repair process is designed to be as seamless as our weekday 24/7 hvac repair service. We have on-call technicians ready to respond to your emergency. While availability might focus on urgent repairs, our aim is to provide the same high level of diagnostic and repair service to get your system back up and running.
Thermostat Installation & Smart Thermostat Setup
Professional thermostat installation ensures correct wiring, which is crucial for the proper functioning of your HVAC system and to prevent potential damage. A technician can also ensure the thermostat is calibrated correctly, optimally placed for accurate temperature readings, and, for smart thermostats, properly configured.
Utilizing programmable thermostat installation services allows you to set different temperatures for various times of the day or week, aligning with your schedule. By automatically adjusting temperatures when you’re asleep or away, you can significantly reduce energy consumption without sacrificing comfort, leading to lower utility bills.
A smart thermostat installation service from a qualified smart thermostat installer provides features like Wi-Fi connectivity for remote control via smartphones, learning algorithms that adapt to your habits, energy usage reports, geofencing, and compatibility with voice assistants, enhancing convenience and efficiency with your smart thermostat.
A qualified smart thermostat installer has experience with various brands and models, understands the specific wiring requirements for different HVAC systems, and is proficient in configuring the smart features, including Wi-Fi connection and app setup, ensuring full functionality from their installation service.
Our thermostat services include not only new installations and upgrades to programmable or smart thermostats but also troubleshooting issues with existing thermostats, such as inaccurate readings or connectivity problems. If you’re searching for “thermostat service near me” for any thermostat need, we can help.
HVAC System Replacement
Key signs it might be time for an HVAC replacement include system age (15-20+ years), frequent costly repairs, a significant drop in energy efficiency leading to high utility bills, inability to maintain comfortable temperatures, and excessive noise during operation.
If you’re searching for HVAC replacements, the process for our HVAC replacement service typically starts with scheduling a consultation. A comfort advisor will assess your current system, discuss your needs, perform load calculations, and then provide detailed options and a transparent estimate.
A full HVAC replacement service for a residential HVAC replacement includes safe removal of your old unit, professional installation of new equipment, any necessary modifications to ductwork or electrical lines, installation of a new thermostat if applicable, and thorough testing of the new system.
Yes, a commercial HVAC replacement often involves larger, more complex systems (like rooftop units), intricate ductwork, and specialized controls. Minimizing downtime is also critical for businesses, making the planning and execution distinct from residential projects.
Long-term benefits when you decide to replace HVAC system include improved energy efficiency leading to lower utility bills, enhanced indoor comfort, better indoor air quality, increased reliability with fewer repair needs, and potentially a higher resale value for your home.
Air Conditioning Installation
Prioritize an air conditioning installer who is licensed, insured, and has certified technicians (e.g., NATE-certified). Look for extensive experience with installations in homes similar to yours, positive customer reviews, and a commitment to performing proper load calculations to ensure the system is correctly sized.
Top-tier air conditioning installation companies distinguish themselves through meticulous attention to detail, including thorough site assessments for professional AC installation services, accurate system sizing, high-quality workmanship, use of reliable equipment brands, transparent pricing, and excellent post-installation support.
An air conditioning installation contractor‘s role during an air conditioning installation service encompasses consultation, system selection, heat load calculations, ensuring ductwork compatibility, handling all electrical and refrigerant connections safely, and commissioning the system for optimal performance.
A professional AC installation by an experienced AC installer is critical because incorrect installation can lead to reduced efficiency, frequent breakdowns, and a shortened lifespan for your new unit. Proper sizing, correct refrigerant charging, and secure connections are vital for maximizing performance.
On the day of your new air conditioning installation, expect technicians providing professional ac installation services to arrive on time, protect your home, safely remove old equipment, and install the new indoor and outdoor units, including all connections. The process can take a full day, followed by testing.
Furnace Installation & Replacement
Professional furnace installation services ensure safety, compliance with local codes, and optimal performance of your new furnace. Licensed technicians have the expertise to handle gas lines, electrical connections, and ventilation correctly, which is crucial for preventing hazards and validating warranties.
When comparing furnace installation companies for furnace installations, look for a strong local reputation, proper licensing, certified technicians, experience with your furnace type, their approach to system sizing, brands offered, warranty terms, and customer reviews.
Consider a furnace replacement service from qualified furnace installers if your furnace is over 15-20 years old, needs frequent costly repairs, has a cracked heat exchanger, or is highly inefficient. If repair costs are nearing 30-50% of a new unit’s cost, replacement is often more economical.
A typical residential furnace installation, or furnace installation replacement, involves an initial consultation, load calculation, selection of the furnace, safe removal of the old unit, preparation of the installation area, setting and connecting the new furnace (gas, electrical, venting), thermostat installation if needed, and thorough testing.
A reliable furnace replacement contractor is transparent with pricing, provides detailed written estimates, performs thorough assessments including load calculations, explains options clearly, employs certified installers, handles all work to code, and offers solid warranties on equipment and labor.
What Our Clients Are Saying
